Abby Joy Jewelry

Return Policy

I hope that you will love your jewelry purchase, however if for any reason you have a change of heart, you may return the product (except for earrings*) to me for an exchange or merchandise credit only within 4 weeks of the date that you ordered the product. All items must be returned in the original packaging, in new condition.


While I do not offer refunds, it’s easy and simple to get an exchange and credit for Abby Joy Jewelry.

* For the well-being of my customers, we do not offer exchanges or credits on earrings. Earrings are considered final sale.

 

How do Exchanges and Credits Work?

Within 4 weeks of the date of shipping, send me a brief e-mail at abby@abbyjoy.com with your name, your order number, the product you wish to return, and the reason for the return. I will then provide you with further instructions.

You will be responsible for the cost of shipping the item back to me. When I receive an item for exchange, I verify that the product is in its original condition. Once satisfied with the condition, I will provide you with a credit for the value of your product less your original shipping fee.*

* YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING COST AND THE RETURN SHIPPING COST

News

Interview with Only Make Believe

Abby Joy spoke with Only Make Believe about why she loves and supports this organization:   OMB: Why do you love OMB? Abby: Being an art therapist myself, I understand the power...